At BuildBright, customer satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Returns

You can request a return within 30 days of receiving your order, provided:

• The item is unused, in original packaging, and in the same condition as received.

• Proof of purchase (order number or receipt) is provided.

Certain items may be non-returnable for hygiene or safety reasons (e.g., opened personal care items).

2. Refunds

Once your return is received and inspected, we’ll notify you by email.
Approved refunds will be processed to your original payment method within 5–10 business days.

Please note:

• Shipping costs are non-refundable.

• If you received free shipping, the actual shipping cost may be deducted from your refund.

3. Exchanges

We replace defective or damaged items free of charge. To start a return or exchange, please contact us at:
📧 info@BuildBright.com