At BuildBright, we strive to deliver your order quickly and safely anywhere in the United States.

1. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (additional charges apply)
  Shipping times may vary depending on location and carrier delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and chosen shipping method. Free shipping may be offered on select promotions.

4. Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number to monitor delivery progress.

5. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us at info@BuildBright.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

6. Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.